Fully Refundable Rate Plan (Free Cancellation - 3 Days)

• A deposit equivalent to the first-night stay, plus taxes and fees is required at the time of booking. 
• Cancellation notification is required a minimum of three (3) days prior to the arrival date (4PM cut-off), otherwise the full amount of the stay will be forfeited. 
• Modifications are permitted 7 days or more before check-in, for the same or a higher price, under the same booking conditions and room type.
• In the event of a no-show, the reservation will be cancelled and all funds will be forfeited, if no prior communication has been made with the hotel to confirm arrival date.

Non-Refundable Rate Plan (for when you're confident your plans won't change)

• The full amount of the total stay will be processed at the time of booking. 
• Cancellations after payment has been processed will be subject to a charge of 100% of the stay.
• Modifications are permitted 7 days or more before check-in, for the same or a higher price, under the same booking conditions and room type.
• In the event of a no-show, the reservation will be cancelled and all funds will be forfeited, if no prior communication has been made with the hotel to confirm arrival date.

* Booking policies apply at the time the reservation is made. The hotel reserves the right to adjust future policies depending on conditions. 

HOTEL POLICIES

Check-in time: 4 pm 
Check-out time: 11 am

Same credit card used to book the reservation, along with a valid ID, must be presented to be able to check in. A $200 credit card hold is required at check-in. 

The following fees apply and are subject to change without notice:

• Early check-in fee (if available) before 2pm = 50% of nightly rate, 2pm -4pm = $50.
• Late check-out fee (if available) up to 1pm = $50, 1pm - 6pm = 50% of nightly rate.

BEST RATE GUARANTEE

Book With Confidence

At the Falcon Crest Lodge we guarantee to match or beat any publically offered rate on another travel website. Additionally, we guarantee to match the rate if you've directly booked with us and later discover a reduced rate for the same dates and booking policy, provided that the specified terms and conditions are satisfied. We ask that you review the terms and conditions below before submitting your claim.

TERMS AND CONDITIONS:

• Claims will only be accepted if a reservation has already been made at our properties directly, either via website or telephone.
• No claims may be submitted within 7 days of the arrival date. 
• Claims will only be accepted if the dates of stay, room type, rate plan, and policies are identical to the booking made directly through the hotel website or via telephone.
• The Best Rate Guarantee applies to room rate only and does not include taxes, gratuities, resort fees, or any other charges that may be applicable to your stay and charged by any other website.
• The Best Rate Guarantee does not apply to reservations that package other hotel components such as food, spa, and entertainment.
• Does not apply to group, conference or private member rates that are not publically available.
• If the competing rate is in a different currency than the rate available on our website, the competing rate will be converted to the same currency we have published using the exchange rate in place at the time the initial reservation was booked, as determined by xe.com.
• Room rates displayed by metasearch sites are not applicable. Metasearch sites include, but are not limited to; Kayak, TripAdvisor, Trivago, Wego, and Google Hotel Price Ads. The disputed rate must be published and available to book and confirm through a website other than the hotels directly.
• The Best Rate Guarantee may be revised, amended, suspended, supplemented, or discontinued at any time to the extent permitted by law.