I wanted to reach out to address the current situation with the Covid-19.
As we all continue to adjust our behavior, I wanted to put your mind at ease and advise you of the additional health and safety measures we’re taking to help keep our guests and employees safe:
Once again, thank you for your business.
Steve Tulloch & The Team
Falcon Crest Lodge by CLIQUE
Falcon Crest Lodge is following all public health rules and restrictions. We are updated by the minute, and act immediately on all changing situations. For current rules and restrictions please visit
NON-REFUNDABLE CANCELLATION POLICY FOR RESERVATIONS STAYING BEFORE APRIL 30, 2020
Booked at www.clique.ca or www.falconcrestlodge.ca
As of March 27, 2020, all prepaid non-refundable reservations scheduled to stay before May 15, 2020 will be honoured full refund for any cancelled reservation or 125% of any credit from pre-payments to be applied to another stay prior to May 31, 2021. The 125% of credit is for the dollar amount, and it can be applied to any available rates throughout the year. To cancel or rebook your reservation, contact front desk team at firstname.lastname@example.org & 403-678-6150.
Booked through 3rd party Online Travel Agents (OTA) - Expedia, Booking.com, etc.
As of March 27, 2020, all prepaid non-refundable reservations scheduled to stay before May 15, 2020 will be honoured full refund for any cancelled reservation. To cancel your reservation, contact your online travel agent directly.
Questions about an existing reservation?
• If you have booked a reservation through an online provider or travel agency, please contact your travel professional for assistance.
• If you have existing reservations for a group program, we recommend that you contact your event planner for information about your meeting.
• If you are attending a social event or wedding, please contact the bride/groom or event organizer for instructions.
New 4 pm Same Day Cancellation Policy Is in Effect
You can now book your stay with the reassurance that it is 100% fully refundable up to 4 pm same day for stays prior to May 31st, 2020. Reservations may be made online at www.clique.ca or www.falconcrestlodge.ca or by contacting our reservations team at 403-678-6148.
a message to our guests
Invisible App Zone